Asgard metal storage FAQ
To make things easier for you, we have categoriesed our Frequently Asked Questions into different sections. Click the heading and the questions will appear, then click the question, and the answer will appear.
→ General Questions
Q1: Why do you give a "base size" and what does it mean?
Q2: Do I need to be "in" to take delivery?
Q3: I don't have a flat surface, can I put my Asgard shed on my lawn?
Q4: What happens when I have placed my order?
2. A member of the customer care team will call within 24 hours to confirm your details.
3. We will phone you a few days prior to delivery to confirm you are able to accept delivery.
All products will be despatched from our warehouse within 3 weeks of order on our own vehicles*. Each of our products is made to order and manually checked for defects before despatch. We will only despatch an order when the product has passed our quality control checks.
Please ensure that when filling in the New Customer form you fill in a correct telephone number. As part of our service we will phone you a few days prior to delivery to ensure you are able to accept delivery. Failure to supply us with a contact phone number may delay the despatch of your order.
Q5: I think my Payment has not been processed and I did not get a conformation email back from you.
Q6: What colours are the sheds available in?
Q7: What is the expected delivery time?
Q8: Why is the delivery time so long?
Q9: Can't you just post the shed to us via Royal Mail or a carrier?
Q10: Why do you need a contact phone number??
Q11: What if I need spares or replacement parts?
Q12: I ordered a shed two weeks ago and you still haven't debited my card?
Q13: My receipt says Flexiform Business Furniture on it and Not Asgard. Why? Who are they?
Q14: Can I collect my shed from the Asgard factory?
Q15: If my metal shed is outside, will it create condensation in the cold weather?
Q16: Do you deliver to Ireland?
Q17: What is the thickness of the steel used and does it make a difference?
Q18: What is LCPB?
Q19: Are your sheds rodent proof?
Q20: Your sheds look complicated to build. How long does it take to build one?
Q21: The addition and the annexe, they look the same. What is the difference??
Q22: We live on a small country road, can your delivery van get to us?
Q23: What happens if I lose my key?
Q24: Are Asgard sheds fire proof?
A metal construction will mean they can’t easily be ignited and they will last a longer than wooden sheds in the event of fire.
However Asgard sheds are not officially fire rated in anyway.
Q25: Asgard vouchers
Asgard discount voucher rules.
They are simple. We will occasionally run a promotional code, once a code has expired, then that is it. You will need to wait for the next code to get a discount.
You can redeem the code over the phone as well as online.However, once the code has expired, we will not honour it.
Q26: Requests for Asgard images
All Asgard images are copyright, so please ask us before you use our images.
Contact Asgard on 08456 580 730 or or send an email to: email@example.com
Q:27 My handle snapped off? How do I fix it?
If you have experienced this, and are needing to repair your lock, then please do so by following the instructions manual found here.
→ Delivery & Installation
Q1: What is the best way to place an order?
Q2: What happens next after I've placed an order?
Q3: I work nearby; can you phone me when you are near, so I don't have to take a full day off work?
Q4: Can I add on the installation service to my order if I choose not to build it myself?
Q5: What size vehicles do you use as access to my house is restricted?
Q6: Do you take away the packing when a shed is delivered?
Q7: How long will it take to build my metal shed?
Q8: Do I have to lay a base?
Q9: How much do you charge to install the ground anchors?
Q10: What tools will I need to build the shed?
Q11: Do I need planning permission for an Asgard metal shed?
Q12: Do the fixing bolts come as standard?
Q13: Do I need Planning Permission for a garden shed?
Before you can make any alterations and improvements to your home, you will need to ensure that you meet certain building regulations and planning permissions from your local authority. This is so that any proposed building work meets safety requirements, local building regulations, Party walls, and Conservation areas. No outbuilding on land forward of a wall forming the principal elevation. (that means not in front of the house).
Outbuildings and garages to be single storey with maximum eaves height of 2.5 metres and maximum overall height of four metres with a dual pitched roof or three metres for any other roof. Maximum height of 2.5 metres in the case of a building,enclosure or container within two metres of a boundary of the curtilageof the dwellinghouse (that means the boundary of the whole plot). No verandas,balconies or raised platforms (where are we Australia? It's too cold for a veranda anyway, surely!).
No more than half the area of land around the original house, would be covered by additions or other buildings.
Asgard will take no responsibility for the need of planning permission, it is the customers responsibility to do the necessary checks.
Neither Planning Permission or Building Regulation approval is required provided that:
Please note: this information is given as a guide and it is your responsibility to contact your Local Authorities for more details.
Asgard take no responsibility for customer planning issues. It is the customers responsibility to check with the Local Authorities if in doubt.
Q14: Planning permission for Motorcycle garages
Has the council refused planning permission for a traditional garage??
Try an Asgard motorcycle garage - they normally do not require planning permission!
Customer experience with Council Planning: "Hello, i chose your product as it was one of the only secure insurance approved small garages i could find that could fit my Triumph Rocket 3 inside with enough room to spare.
My house is grade 2 listed and a conventional garage would have cost 20k to have built to match my house which is a lot to just park a bike in! Took two of us with a cordless drill each 2 hours to build with no dramas. Ample fixings provided so no worries about losing the occassional screw. Doors close and align perfectly and it keeps the rain out but due to its air vents it breathes inside so no condensation issues. I would recomend your product where a conventional build garage is not an option or if you want a garage you can take with you if you rent or move house regularly".
Q15: Why is a level shed base so important?
Before building your Asgard shed, it is important to make sure you have a good, firm base for your shed to sit on. Your shed should sit on a level base of either concrete, tarmac or paving slabs.
Preparing a base for your Asgard shed
When preparing a base for your shed, the base should be built bigger than your shed. This is very important!
Our sheds can all be bolted down to a concrete base as an added security measure. If the shed base is built to the exact size of the shed and you attempt to bolt the shed down, the impact of the drill can cause the concrete below to break and crumble.
How can I find the base size for my shed?
On each product page, the shed base dimensions can be seen on the ‘dimensions’ tab. These dimensions are the minimum recommended size that your shed base should be built to. Please note that the shed base should also be a minimum of 50mm/2”thick. However if you are planning on installing a ground anchor, your shed base should be a minimum of 100mm/ 4” thick.
→ Product Specific Questions
↳ Asgard Shed Colours
Q1: Standard Asgard Paint Colours
Asgard design and manufacture a range of metal sheds for almost every application you can think of ....and in virtually every size you could possibly need. So weather you need a bike shed, motorcycle shed or a metal garden shed Asgard have the right meta storage solution for you. All Asgard sheds are made from heavy, galvanised metal, making all of our sheds hardwearing and weatherproof.
As we design and manufacture every shed ourselvesEach individual panel is finished in epoxy powder coat (paint) giving a tough (textured) outdoor finish.
Not only do they perform well, they also look good. We offer three standard colours which suit most domestic and commercial environments.
Asgard offer three standard colour choices for all our Metal storage sheds:
Each of the colours are tough, weatherproof paint finishes making all our products suitable for outdoor use.
Remember regardless of their use (bike storage, garden storage or other) all Asgard Metal Sheds come with our free 10-year warranty.
Q2: How do I select my colour?
Select you chosen colour from the drop down menus on the Right Hand side of each product page.
If you don't pick an alternative colour the default option is dark green.
The colour samples pictured above are approximate colour matches and are for illustration only.
To order a real life paint colour sample contact firstname.lastname@example.org and we wil post you a sample out within 24 hours.If you have any questions please contact us for further information.
Q3: The Access Colour Options
Asgard offer three weatherproof finishes as standard; Ivory, Green and Brown. All products are available in any of these colours - depending on product sector - Other colours are available on request though may incur a charge and will depend on quantity.
So your Asgard will look good in every garden no matter what your colour scheme.
If you need colour swatches simply contact us and we will send you a selection of each colour to choose from.
For further information about the above Asgard bike storage sheds, see our main bike storage page.
Q4: The Addition Colour Options
Our Addition bike store has been designed to store 3 bikes in a secure manner. Constructed entirely from heavy duty, galvanised steel this bike store features a host of security features to keep your bike safe from theft.
Behind the reinforced, heavy steel doors you will find an excellent 3 point locking system, with locking bars. Our locking system features a pick resistant lock barrel to give you as much protection as possible.
The Addition has an integral full metal floor for strength and security, allowing you to bolt the shed to the ground using the free bolts provided for maximum bike security.
A unique vented roof system, gives air flow inside the shed - reducing condensation without compromising security - keep your bikes safe and dry.
Asgard offer three weatherproof finishes as standard; Ivory, Green and Brown. All products are available in any of these colours - other colours are available on request though may incur a charge and will depend on quantity.
For further information about the above Asgard bike storage sheds, see our main bike storage page.<
↳ Bike Locks
Q1: How do I fit the Rota Force ground anchor?
Q2: I have an Asgard Access Bike shed with a wooden floor - how do I install the ground anchor?
Q3: Do you also fit the ground anchor when my Asgard shed is being installed?
Q4: Which chain would you recommend to go with the Brute Force Anchor?
Q5: What is Sold Secure approved?
Q6: Will the Sold Secure accreditation affect my cycle insurance policy?
Q7: Will I get a discount on my motorbike insurance the Thatcham approved Monster lock?
Q8: I've lost my keys to the Monster Chain lock, Do you replace them?
Q9: How long does the battery last on the Cycle Screamer Lock?
Q10: Where do I place the Cycle Screamer Lock on my bike?
↳ Bike Storage
Q1: What is the difference between the Addition and the Annexe bike storage sheds?
Q2: What is the point of the High Security Thatcham Pack for the bike stores?
Q3: Are the metal bike storage sheds easy to build?
To build the shed;
For bolting the metal shed to the ground;
Read more about building your own Asgard.
Q4: How many bikes can I get into the addition bike storage shed?
Q5: I have an electric bike will that fit into an Addition?
Q6: Why is the roof angled?
Q7: Why is the recommended concrete base size so much bigger than the size of the bike store?
Q8: Do I have to bolt the bike storage shed down?
Q9: How secure are the bike stores?
Q10: Whats the wooden floor for?
Q11: Is the Access bike store lid heavy to lift?
Q12: Your High Security Bike Store (the Annexe) is LPCB to level 1. What does this mean?
Q13: The Access bike store has 2 locks Why? And do they have different keys?
Q14: Do your bike stores get condensation inside?
Q15: Metal rusts Do the Asgard bike stores?
Q16: How are Asgard bike storage sheds delivered?
Q17: Do you build the bike storage shed on site?
*depends on the exact shed
Q18: I am confused by the twin bike locker why is it a different shape to the others?
Q19: I don't really want a bike locker in my garden, they look ugly! Can I hide it?
Q20: How many bikes will I get into the large cycle garage/maintenance shed?
↳ Bike Shelters
Q1: How do I choose the right shelter?
Q2: What materials are your shelters made from?
Q3: Do I need to prepare the base for a Bike Shelter?
Q4: How long does it take to install a bike shelter from order?
Q5: Do you provide a bespoke Shelter package?
Q6: Does the shelter have any other uses?
Q7: How many bikes can you store in a shelter?
Q8: Do you supply any accessories or upgrades to the Bike Compound Shelter?
↳ Caravan Site Storage
Q1: I have a lawned area surrounding my holiday home, is this suitable to put an Asgard shed on?
Q2: I want to store general holiday items such as bbq's, outdoor furniture without going to the expensive of paying a lot for a shed. Can you recommend a product?
Q3: Can I choose any shed for my caravan park?
Q4: I am only at my holiday home every couple of months how will I arrange delivery?
Q5: I have mislaid my shed keys. Can I buy extra sets?
↳ Fishing Tackle Storage
Q1: Why is this storage shed suitable for fishing tackle storage?
Q2: Why has the storage shed only got one door?
Q3: Why is this better than keeping my gear in my wooden shed with the lawn mower?
Q4: Fishing tackle is wet. Will my shed rust?
Q5: The fishing store looks huge!! Can I build it myself?
Q6: The fishing tackle storage product page indicates a level base is required. Can I not just use my lawn?
Q7: Why is the fishing store roof angled?
Q8: Can I see one of these fishing equipment stores before I buy?
Q9: What is the difference between the two different sizes of tackle store?
↳ Gas Bottle Storage
Q1: How many bottles will the gas storage take?
Asgas 94: Will take 2 x 47kg (large) bottles
Asgas 188: Will take 4 x 47kg (large) bottles
Q2: Is it safe to put gas bottles in a metal box?
Q3: Do I still need to have a flat level base for the gas sheds?
Q4: Do the gas bottle storage sheds lock?
Q5: Can the sheds be fixed to a base?
Q6: What if I loose the key?
Q7: Will I need to build the shed myself?
Q8: Are the gas storage sheds as secure as your other metal storage sheds?
Q9: What is the warranty?
↳ Ground Anchors
Q1: Do Asgard fit ground anchors?
Q2: Are they easy to fit?
Fin out how to fit a ground anchor here
↳ High Security Storage
Q1: What is the difference between the standard Asgard shed and an Asgard High Security shed?
Q2: What is the LPCB accreditation for the High Security Storage sheds from Asgard?
Q3: Do you have any bike storage sheds which are LPCB approved?
Q4: Is my property covered by my Insurance Policy if I store it in this storage shed?
Q5: Can I install the Asgard high security Storage shed in my back garden?
Q6: Is the Asgard ATV storage shed waterproof?
Q7: Does the High Security Bike Shed come with a guarantee?
↳ Horse Tack Storage
Q1: Will the Asgard Horse Tack Storage shed keep my Tack tidy?
Q2: What is the best way to store a bridle?
Q3: Can I also hang my saddles in the Tack Storage shed?
Q4: Is the Tack storage shed from Asgard rodent-proof?
Q5: I would like to store a saddle and bridle in the Asgard Tack Storage Box but will this keep them from going mouldy?
Q6: I have specialist horse tack insurance on my riding gear, would it still be covered if I stored it inside the Asgard Tack Storage shed?
Q7: Can the Tack Storage shed be installed inside a barn?
↳ Lawn Mower Storage
Q1: Is it safe to store an electric lawnmower in the Asgard Flexistore Lawn Mower storage?
It is important to store electric gardening equipment in a water-tight storage area and to keep them protected from the wet weather to prevent rust forming and damage over time.
Q2: Does the Asgard sheds come with a power point for my electric lawn mower?
Q3: Is the Asgard Lawn mower storage shed large enough to fit my ride-on mower and other gardening tools and supplies?
Q4: My petrol-powered lawn mower is quite heavy, is it convenient to push into the Flexistore Lawnmower storage shed?
Q5: Is it safe to store my petrol powered Cylinder lawn mower inside a metal storage shed?
Q6: Is the Lawn mower storage shed from Asgard secure against break-ins?
Q1: Who do you supply lockers for?
Q2: What is the expected lead time for custom or production locker orders?
Q3: Do you sell small quantities?
Q4: What colours are available?
Q5: We have a specific design specification for our College, will you be able to work to them?
Q6: Are all lockers made in the same way?
Q7: Are metal, plastic or wood lockers best for my needs?
Q8: What locks will my lockers accept?
↳ Metal Garden Shed
Q1: What size metal shed do I need for my garden?
Q2: Where should I locate my garden shed?
Q3: What type of base is suitable for my shed?
Q4: Does the shed require DIY assembly?
Q5: Can I choose a left /right handed door for my shed shed?
Q6: Can I have electricity in my garden shed?
Q7: Do metal sheds suffer from condensation?
Q8: Will a metal shed rust quickly?
Q9: Are the Asgard Steel metal sheds strong enough to withstand extreme weather - snow and gales?
Q10: What quality guarantee do I get with my garden shed?
Q11: Are your garden sheds only available in Dark Green?
For more information on our Metal Garden Sheds, see our metal garden storage range here.
↳ Mobility Scooter Storage
Q1: Where can I store my mobility scooter?
Q2: Where should I locate the Mobility Scooter Storage shed?
Q3: Can I charge my mobility scooter battery in the Mobility Scooter Shed?
Q4: Is it possible to ride in my disability scooter into the Shed?
Q5: I would like to store 2 Scooters inside this shed, is the Mobility Scooter available in a larger size?
Q6: Can I install a ground Anchor inside the Asgard shed to secure my mobility scooter?
Q7: Is the Asgard Mobility Scooter garage approved by Insurance companies?
For more information on our Mobility Scooter storage sheds, see our Mobility Scooter Storage range here.
↳ Moped Storage
Q1: How big is the Moped Storage shed?
Q2: Can I charge up my moped in the Asgard Moped Storage shed?
Q3: Can I store my helmet and riding gear inside the Moped Shed?
Q4: Am I covered by my Moped Insurance if I store my Moped in this storage shed?
Q5: How does the locking mechanism on the Moped garage work?
Q6: Can I store my moped inside this Storage shed over winter?
Q7: Is it possible to wheel in my moped inside the Moped Store?
Q8: How many mopeds can I store in the Asgard Moped garage?
↳ Motorcycle Storage
Q1: What is the difference between the Motorcycle garage and Motorcycle Plus garage sheds?
Q2: What is the difference between your standard large sheds and the motorcycle garages?
Q3: How many bikes can I get into the shed?
Q4: The shed has a metal floor, so why the wooden floor on top?
Q5: How does it lock?
Q6: Why is the recommended concrete base size so much bigger than the size of the bike store?
Q7: Do I have to bolt the motorcycle garage down?
Q8: Why does it have to be on a concrete or tarmac base?
Q9: How secure are the motorcycle garages?
Q10: Whats the wooden floor for?
Q11: Do your motorbike storage garages get condensation inside??
Q12: Metal rusts. Do the Asgard motorbike stores?
Q13: How are Asgard motorcycle garages delivered?
Q14: How difficult is it to assemble the Motorcycle Garage?
Q15: Do you build the motorbike storage garages on site?
*depends on the exact shed.
↳ Parcel Delivery
Q1: What is the difference between the three different parcel boxes?
The medium parcel delivery box, has been designed for the domestic/home market. Again this is a tough weatherproof shed that bolts to the ground, this time secured by a single, central lock. With an easy to operate thumb turn lock. This is a lighter shed than the large version, just because in an domestic/home environment there is less chance of damage. i.e. no forklifts in the area, or vans backing in and out.
The mini parcel delivery box, is as been designed for the domestic/home market. Again this is a tough weatherproof shed that bolts to the ground, however, this compact shed can also fix to the wall. As with the medium parcel box this shed is secured by a single , high quality, central lock. With an easy to operate thumb turn lock.
Q2: Which is the best parcel delivery box for me?
Mini parcel box: suitable for small package's general package size: 350mm x 450mm. Favoured by regular Amazon book type customers.
Medium parcel box: regular deliveries, general package size: 500mm x 400mm, popular with most general users.
Large parcel box: large deliveries, general package size: 510mm x 430mm, most popular with business users.
Q3: Why do the parcel boxes bolt to the floor and why do I have to bolt them down?
Q4: Are the Asgard Parcel Boxes suitable for signed for deliveries?
Q5: Why not use a bar code proof of delivery?
Q6: Will the delivery company use the parcel delivery box?
Q7: How long will it take to get my parcel delivery box delivered?
Q8: How do I fix the mini delivery box to the wall?
↳ Quad Bike / ATV Storage
Q1: Can I store my large ATV as well as an adult road bike inside the Asgard ATV Storage shed?
Q2: Can I store my Quad Bike inside this Storage shed over winter?
Q3: Is my Quad Bike covered by my Insurance Policy if I store it in this garage?
Q4: Can I still use my Ground Anchor and chain to lock up my ATV?
Q5: Can I build a Quad Bike garage in my back garden?
Q6: How do I charge up my Quad Bike in the Asgard Quad bike Shed?
Q7: Is the Asgard ATV garage waterproof?
Q8: Is it possible to ride my quad bike inside the Asgard Quad Bike Garage?
↳ Sports Equiptment Storage
Q1: What is the point of your sports storage range?
A dedicated area can help to keep dirt and odours out of the house or garage. Think muddy motorbike or smelly fishing gear.
Q2: Your sheds seem expensive compared to B and Q plastic ones?
Q3: Metal will rust when I put my fishing tackle in....won't it??
Q4: Why are all your sports storage sheds different heights and widths??
Q5: Why is the roof angled?
Q6: Why is the recommended concrete base size so much bigger than the size of the bike store?
Q7: Do I have to bolt these sports equipment sheds to the ground?
Q8: How secure are your sheds?
Q9: I see some of your sports specific storage sheds have a wooden floor option?
Q10: Are all your sheds really that heavy?
Q11: Your High Security Bike Store (the Annexe) is LPCB to level 1. What does this mean?
In essence they give an individual a set of tools and a specific time in which to gain access to the shed. If they fail, the shed passes.
Q12: Do these sports storage sheds get condensation inside?
Q13: How are your hobby stores delivered?
Q14: Do you build the sheds on site?
*depends on the shed
↳ School Storage
Q1: How do we know what accessories go in each shed?
Q2: We don't allow deliveries during normal school hours. Can you delivery before the school opens or during the holidays?
Q3: Can we obtain quotations to submit to Governors?
Q4: We would like to put a storage shed on our playing field. Is this ok?
Q5: Why do I need a wooden sub floor when ordering a Centurion or Gladiator?
Q6: How many keys are supplied with the shed and can I get replacements if we lose them?
Q7: We have a very strict health and safety policy - are the Asgard School Sheds suitable for children use?
Q8: As a school, we don't have the facility to pay for goods up front. Do you provide any other option?
Q9: Do you make site visits?
Q10: We don't want people installing sheds on school premises when the children are playing outside. Will this be a problem?
Q11: What do we get with each School Storage Pack?
Q12: Do you have any bigger sheds available??
↳ Workshop Storage
Q1: Does the Classic Storage shed come with any accessories included?
Q2: Is the Classic Storage shed safe for storing electrical equipment?
Q3: Is Tools Storage shed waterproof?
Q4: Do you supply sheds for business use?
Q5: Does the Asgard high security workshop storage shed that comply with Home insurance policies?
Q6: Could I locate the Compact shed inside this garage if I am limited for space in the garden?
For more information on our Workshop and Tool Sheds, see our Workshop storage range here.
If you still have questions, just contact us by phone or email or use our Live Chat facility.
Still can't find what you're looking for?
Why not contact us directly and we will try and answer all your tool storage and security questions! You can phone us, email us or use our Live Chat facility.
- Bike & Cycle Storage
- Metal Garden Sheds (all)
- Motorcycle Storage Sheds
- Bike Locks
- Caravan Site Storage
- Fishing Tackle Storage
- Gas Bottle Storage
- High Security Metal Sheds
- Garage Bike Storage
- Lawn Mower Storage
- Mobility Scooter Storage
- Parcel Delivery Box
- Quad Bike Storage
- School Storage & Lockers
- Scooter Storage
- Tool Sheds